PRIVACY POLICY – COMMITMENT TO YOUR PRIVACY
This site is owned and operated by Hood Cleaning Supplies. Your privacy on the Internet is of the utmost importance to us. At HoodCleaningSupplies.com , we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
INFORMATION Hood Cleaning Supplies GATHERS AND TRACKS
Hood Cleaning Supplies gathers two types of information about users:
• Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys:
• Information Hood Cleaning Supplies gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers’ needs and to help our advertisers and sponsors better understand the demographics of our audience. Because Hood Cleaning Supplies derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does Hood Cleaning Supplies divulge any information about an individual user to a third party.
Hood Cleaning Supplies Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
“E-mail this to a friend” policy
Our site users can choose to electronically forward a link, page, or documents to someone else by clicking “e-mail this to a friend”. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
Usage tracking
Hood Cleaning Supplies tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Hood Cleaning Supplies does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).
Hood Cleaning Supplies sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
COOKIES
We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Hood Cleaning Supplies uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.
You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.
USE OF INFORMATION
Hood Cleaning Supplies uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Hood Cleaning Supplies never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
SHARING OF THE INFORMATION
Hood Cleaning Supplies uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience’s demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
SECURITY
Hood Cleaning Supplies operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
OPT-OUT POLICY
We give users options wherever necessary and practical. Such choices include:
• Opting not to register to receive our electronic newsletters.
• Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users
YOUR CONSENT
By using this site, you consent to the collection and use of this information by Hood Cleaning Supplies. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Refund Policy
All purchases are considered final but may be eligible for a refund within 10 days of purchase.
Examples of valid refund requests:
1. Non-delivery of merchandise
2. Defective or broken merchandise
3. Product not-as-described; a request based on this reason is satisfied on a case by case basis in agreement of both parties concerned.
A refund is issued after a review of the request is completed. Requests for refunds after the initial 7 day period will be reviewed on a case by case basis. In the event a refund is issued after the initial 7 day period a restocking fee of no more than 20% of the original sale price may apply.
Requests for a refund are accepted at info@hoodcleaningsupplies.com within 10 days after the order is placed. You should accompany this request with detailed and grounded reasons for the refund request. Please include within the subject line of the email; your Order ID, and the words “Refund Request”. In the body of the email please provide your name, a reason for the return, and a number where you may be reached.
Shipping Policy
Items ordered from www.hoodcleaningsupplies.com will be processed within 3 business days of order (orders are not shipped on weekends – please allow additional time if your order was placed on a weekend day.) authorization via UPS Ground unless otherwise specified. In the event a product is backordered, an email will be sent to the customers attention with expected dates of fulfillment and options for an equitable arrangement. A tracking number will be available upon request within 72 hours of order entry by email at info@hoodcleaningsupplies.com. Please reference your Order ID in the subject line for the email request.
